Insurance Blog - Don Neeley Agency - Scottsdale, AZ

What is an Umbrella Policy?

April 17, 2017 By Don Neeley

We live in a litigious society where you can be sued for nearly any type of damages you may be directly or indirectly responsible for. If you were found liable for another person’s loss or injury, how … [Read more...]

Do I Need Flood Insurance?

March 16, 2017 By Don Neeley

When you come home from vacation to an inch of standing water, the first thing you do is call your insurance agent. After all, your homeowners insurance is designed to protect you against a wide range … [Read more...]

Should I File an Insurance Claim?

February 27, 2017 By Don Neeley

Drivers and homeowners are thankful they have insurance when the unexpected happens. After all, having the right coverage could spare you from tens or even hundreds of thousands of dollars in personal … [Read more...]

Our New Website!

April 19, 2016 By Don Neeley

We have a new website! It had been a while since we last updated the Don Neeley Agency website so we thought it was time for a bit of a remodel. It’s amazing how time flys and how fast things change … [Read more...]

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Don Neeley Agency5.0

Based on 81 reviews

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2 months ago

I have been with Don Neely since 2017, and I can’t begin to tell you the level of service they have consistently provided to me throughout the years, throughout claims, they are always available when I need them. Working to get me the best rates, both Patricia and Don have been an absolute pleasure to work with. They are responsive, thorough, knowledgeable, and friendly. I feel they have my back, and would recommend them 100 percent.

10 months ago

Don & his staff have taken great care of us for years. Providing the best coverages, pricing and service. I would certainly recommend The Don Neely Agency to anyone.

1 year ago

Don and Pat are very professional and quick to follow up on issues or questions you may have. Found competitive rates and options that saved us money!

2 years ago

Patricia is very helpful. Fast and friendly service.

2 years ago

We have been patrons of the Don Neely Agency, for so long, (approx. 1992), that we are known to Don and Pat, as “Mom & Dad”, and we cherish the titles. They are always working to find us the best insurance policy’s and prices. When we show up at their office, unexpectedly, it is always a fun experience.. Thank you two for continuing to keep up your fabulous work ethics. 🥰

2 years ago

I feel like I know Don and Pat although I have never met them in person. They are so friendly and helpful and recognize me by name. I always get a "real person" when I call, not a recorded message. They are prompt in answering my questions, etc. I have been with Don's agency for several years.

2 years ago

Pat did a great job helping me to get my hoa insurance updated with my mortgage company.

2 years ago

Don and his team have handled all of my insurance needs since I moved the Phoenix metro area almost 5 years ago. He has always been there when I needed help. A true professional. Highly recommend!

Josh “Josh” S.

3 years ago

We have been with Don Neeley for almost 20 years. Great pricing, best customer service, perfect coverage. Like any smart consumer, I semiannually compare our policy's pricing to the pricing of a few of Don Neeley's competition. Nobody ever gets the same amount of coverage for the prices that Don can for home insurance whether it be for renting or owning a home, and he always has the best pricing for auto insurance for whatever my wife and I are driving at any given time. Although getting the best price for a specific amount of coverage is usually what most people have as their top priority, I place a lot of value on integrity and the relationship that I build with somebody that I do business with. Don Neeley is someone that I can trust to be honest throughout our endeavors, and he is always very warm and compassionate with the members of our family. I am very comfortable recommending him to everyone that I know who happens to be looking for any type of insurance. I am definitely a pleased client.

3 years ago

Pat was so nice and helpful! She did everything she could do get me the best rate I've had in years. So very grateful for her efforts and time she spent with me. Thank you!

3 years ago

Don, Pat and Andrew always go above and beyond to help you. They are all so pleasant to work with. We have been with them for over 40yr if that tells you how great they are.

3 years ago

Always very helpful and very knowledgeable

3 years ago

Got a follow up from Don and I’m happy with the service and coverage. Pat originally spoiled me with good service and now I can’t go without it!

3 years ago

When my North Arizona agent was dropped by my insurance company, I randomly looked for an agent nearby. I found Don Neely Agency by chance. Hmmm. I think I was “lead” to them by fate. Don and his administrative assistant, Pat, show such personalized attention. You feel like they are family. Friendly, professional and efficient.

3 years ago

I love working with Don! He and his team are absolutely fantastic. They are quick, great communicators and really work hard on behalf of their clients to get them the best coverage. I work with him personally and have also referred him to many of my clients, family, and friends. Thank you Don, Pat, and the whole team at DNA!

3 years ago

Pat and Don are amazing. I feel that Pat went beyond expectations. She went over and above what is expected of an agent. I would recommend this firm to anyone with a need for Insurance!

3 years ago

Pat and Don provide EPIC customer service. First Class.

Brian & Missy M.

4 years ago

Best personalized service!

4 years ago

I worked with Patty on revising our insurance. She is extremely knowledgeable and was a blast to talk with. The end result? She saved me quite a bit of money!

4 years ago

I have had insurance with Don Neeley for 4 years. A real person always answers the phone, often Don. No long recordings here, “listen closely our menu has changed”. If Don can’t answer a question without some research he always call back promptly. It has been a pleasure doing business with Don Neeley. Dan Pedroni

4 years ago

Always a pleasure to deal with this agency and Pat. She is attentive to our needs and expedites whatever we need every time. We look forward to working with you for many years to come.

4 years ago

Presented a solid set of insurance options. Reliable and attentive.

5 years ago

Patricia Tinney offers excellent customer service. She reply’s to my email questions promptly. She is very knowledgeable and helpful.

5 years ago

I spoke to a number of agencies looking for a policy and when I spoke to Patricia, I knew I found my agent. She analyzed my present policies and asked me questions regarding my home/ auto that no other agent bothered to asked, which, in the end gave me considerable more coverage plus I save a bundle of money. I wish I would have found her years ago. Keep up the good work Pat. Doug F.

5 years ago

We have been doing business with Don Neely for over 30 years, and he is always spot on when it comes to whatever our needs are. We know we can call him, day or night and he responsive and on top of our situation. Besides, he is a hoot. .makes us smile all the time. We love this team !!

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