Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…
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Recent Reviews
Based on 87 reviews
Kami W.
1701367150
Pat was so nice and helpful! She did everything she could do get me the best rate I've had in years. So very grateful for her efforts and time she spent with me. Thank you!
Sharon G.
1699378271
Don, Pat and Andrew always go above and beyond to help you. They are all so pleasant to work with. We have been with them for over 40yr if that tells you how great they are.
David W.
1698969652
Always very helpful and very knowledgeable
Craig C.
1698777824
Don and Pat are very professional and quick to follow up on issues or questions you may have. Found competitive rates and options that saved us money!
Jordan B.
1691519318
Got a follow up from Don and I’m happy with the service and coverage. Pat originally spoiled me with good service and now I can’t go without it!
Joseph D.
1688233435
Don and his team are great to work with. Very professional and very helpful. Highly recommend!
Albert M.
1686702118
When my North Arizona agent was dropped by my insurance company, I randomly looked for an agent nearby. I found Don Neely Agency by chance. Hmmm. I think I was “lead” to them by fate. Don and his administrative assistant, Pat, show such personalized attention. You feel like they are family. Friendly, professional and efficient.
Kristin D.
1678297137
I love working with Don! He and his team are absolutely fantastic. They are quick, great communicators and really work hard on behalf of their clients to get them the best coverage. I work with him personally and have also referred him to many of my clients, family, and friends. Thank you Don, Pat, and the whole team at DNA!
Sue C.
1678143828
Pat and Don are amazing. I feel that Pat went beyond expectations. She went over and above what is expected of an agent. I would recommend this firm to anyone with a need for Insurance!
Chris S.
1677081347
Pat and Don provide EPIC customer service. First Class.
Connie W.
1673997986
I feel like I know Don and Pat although I have never met them in person. They are so friendly and helpful and recognize me by name. I always get a "real person" when I call, not a recorded message. They are prompt in answering my questions, etc. I have been with Don's agency for several years.
Brian & Missy M.
1663849166
Best personalized service!
L D
1652314012
I worked with Patty on revising our insurance. She is extremely knowledgeable and was a blast to talk with. The end result? She saved me quite a bit of money!
Dan P.
1649697215
I have had insurance with Don Neeley for 4 years. A real person always answers the phone, often Don. No long recordings here, “listen closely our menu has changed”. If Don can’t answer a question without some research he always call back promptly.It has been a pleasure doing business with Don Neeley.Dan Pedroni
Renee M.
1648159594
Always a pleasure to deal with this agency and Pat. She is attentive to our needs and expedites whatever we need every time. We look forward to working with you for many years to come.
R N
1645221006
Presented a solid set of insurance options. Reliable and attentive.
Debi B.
1616776835
Patricia Tinney offers excellent customer service. She reply’s to my email questions promptly. She is very knowledgeable and helpful.
Doug F.
1616190386
I spoke to a number of agencies looking for a policy and when I spoke to Patricia, I knew I found my agent. She analyzed my present policies and asked me questions regarding my home/ auto that no other agent bothered to asked, which, in the end gave me considerable more coverage plus I save a bundle of money. I wish I would have found her years ago. Keep up the good work Pat. Doug F.
Chris R.
1615574115
We have been doing business with Don Neely for over 30 years, and he is always spot on when it comes to whatever our needs are.We know we can call him, day or night and he responsive and on top of our situation.Besides, he is a hoot. .makes us smile all the time.We love this team !!
Bev W.
1601510895
What a great Insurance Company the Badger Mutual is.. But credit goes to the Don Neeley agency.. However his office Manager Patricia Tenney, can also help you with all your questions, , and concerns. She has always helped us, and responds to questions immediately. Home and auto rates are excellent, saving a lot of money combined, as well as all the discount they provide. Don't hesitate to call them.BW
BUD
1595961103
The Best ever
Patrick S.
1595615846
I can only reiterate the many compliments others have written about the Don Neeley Agency. They are responsiveness, thorough, and extremely helpful. While insurance is a fungible product, this firm is not. When you want a team find you a good policy they will help. When I needed post-sale follow-up assistance, they were there to answer my questions. Thanks to Patricia and her entire team, they rock!
Taylor G.
1594740737
I’ve been insured with Don for years and a couple weeks ago had to use insurance for the first time. Don made the process seamless setting me up with a rental car to use while my car got fixed, after taking my car in to get repaired they totaled it.. unfortunate but luckily Don helped get me a check for my totaled car and help set everything up for my new Jeep Grand Cherokee. Really thankful there was no headaches in what could have been a really stressful situation
David W.
1592005642
Knowledgeable and extremely heipful
Debbie S.
1585931365
Great service! Very professional and prompt - love his new assistant ......thank you Patricia!
Jacee C.
1585254942
Always there to help and answer questions
diane M.
1585253820
I have been with Don Neeley for more years than I can count......probably as long as he has been in the insurance business. LOVE LOVE LOVE you and everyone I have EVER spoken with at your agency...........prompt, courteous attention from people who are very genuine in their desire to help MENEVER had a bad conversation with ANYONE........they put ME first
Jesse D.
1585253284
The Don Neeley Agency is the best insurance broker agency I've ever used. They are knowledgeable, responsive and usually a lot of fun to interact with. They represent several businesses to which I'm involved. They handle all aspects of our business insurance needs capably and confidently. I highly recommend you give them a call and transfer your current insurance business to them just like I did.
Jim G.
1565139096
Don has been our Insurance agent for 25 years. He has always been an asset to us for personal as well as our small business insurance. When you need anything or have questions he is quick and efficient. Even our grown children now use him. Thanks Don!
Stef Level Up I.
1563478887
Don and his staff are extremely professional, friendly, and knowledgeable. They offer many services to meet your insurance needs. You can feel confident knowing they will provide the best services possible and exceed your expectations on a consistent basis.
Colin S.
1563380490
Don and Andrew are very helpful, and work tirelessly to provide my insurance needs for homeowners and car insurance. Great guys to talk to!
Joshua T.
1562888963
I"ve been with Don for years. No matter what the issue... car insurance, filing a claim, proof of renters insurance; they've been great helping me and are very quick in their response. Him and his team with Andrew have you covered on all accounts. 5star!!!
Josh Of Most T.
1562861763
Been using Don for close to 20 years now. They handle all of your insurance needs. No need to look for quotes yourself they do a great job finding the best rates.
Kate P.
1562860606
Don and his staff have always taken great care to help with our insurance needs and to help keep the costs down. I highly recommend them!
Patricia A.
1562802412
If you call, they answer. If you need anything, they take care of it. They are professional, knowledgeable, and you can tell they enjoy their clients. HIGHLY RECOMMENDED!!
Dave B
1562800548
Don is class act and truly looks after his clients. Every year, he’s been able to find better coverage and lower premiums. This has saved my family thousands. Thank you Don and team!
Linda H.
1562778134
Always answers the phone and always gets back to me rapidly with an answer.
Andrew P.
1562174951
I've worked for Don for a little over a year. This is the best work environment I've ever been a part of. He doesn't cut corners and cares more about his clients and prospects than any other owner I've worked for.
scott K.
1562024325
Don and Andrew work with you to get the best insurance plan that works for you and your budget for all your insurance needs. We stumbled across Don Neeley Agency when moving to AZ from TN 4 yrs ago. Very Pleased with all they have done to work with us. Sometimes a stumble works out pretty good.
KG P.
1560532259
I have a commercial policy with Don Neeley Agency. Don has been very helpful and responds to any question or call immediately. Dan P
Paul T.
1560471285
I've been working with Don and his staff for around 5 years now and it has been a very good experience. A local representative you can talk to or go in and see, very competitive companies they write business for and they always come up with the best pricing and great suggestions should you have rental property or own other items that maybe should be insured. Very pleased with their service!
rob K.
1560375794
Don has been my agent for almost 20 years. He and his staff are always pleasant and professional. He is very knowledgeable and a man of his word.
Victoria H.
1558465827
Best customer service I've ever had. A friend referred me to this agency and Andrew, and I'm so glad he did. Andrew goes above and beyond to ensure you get the best rates possible. Thank you!
Ty C.
1555690639
Andrew is a super great guy, shopped around for the best possible coverage and is clear concise and straightforward ! Have all our vehicles insured thru him and what ever else comes our way ! Great job !!!!!
Kelly H.
1555088437
We highly recommend Don Neely Insurance Company. Don and Andrew are very responsive and work hard to accommodate our needs. Five Stars!!
Jennifer B.
1553571038
I have been with Don Neely Agency and his staff for more than 10 years. I have always had a great relationship with him and his Agency. Whenever I have a question or need a new policy they are helpful and quick to get back to me. I have recommend my friends to him many times over the years and my friends always thank me later for introducing them.
Tom B.
1553096960
Since we started working with Don several years ago, we have had nothing but positive experiences with both Don and his staff. He has helped us with auto, home, and personal liability insurance and in each case made the process as quick and painless as we could have hoped. And, yes, he saved us money!He and his staff are polite, quick to respond, and always helpful. They are a great group to work with!
Matthew M.
1552507187
I have been using DNA for over 20 years and have never been disappointed. Always friendly service and quick responses. Don and Andrew do what they can to save me money every year. Thanks!
Sean O
1550253881
Don and Andrew are awesome! Been saving money with them for ages now.
Nicole G.
1548795798
Andrew was so helpful in finding us a cheaper insurance company for our family. He answered all of our questions in a timely manner and is always available to help when we need him. Print, friendly, and helpful! Thank you a Andrew for all of your help!
Clay W.
1520634420
Insurance is about doing the right thing for your client - client MUST be first. You cannot find a more professional insurance man than Don Neeley - He ALWAYS does what is best for his client.
Michael T.
1492623680
Don and his team are always responsive in a timely manner.
