Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…
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Recent Reviews
Based on 73 reviews
Joseph D.
00:54 20 Mar 23
Don and his team are great to work with. Very professional and very helpful. Highly recommend!
Kristin D.
17:38 08 Mar 23
I love working with Don! He and his team are absolutely fantastic. They are quick, great communicators and really work hard on behalf of their clients to get them the best coverage. I work with him personally and have also referred him to many of my clients, family, and friends. Thank you Don, Pat, and the whole team at DNA!
Sue C.
23:03 06 Mar 23
Pat and Don are amazing. I feel that Pat went beyond expectations. She went over and above what is expected of an agent. I would recommend this firm to anyone with a need for Insurance!
Chris S.
15:55 22 Feb 23
Pat and Don provide EPIC customer service. First Class.
Connie W.
23:26 17 Jan 23
I feel like I know Don and Pat although I have never met them in person. They are so friendly and helpful and recognize me by name. I always get a "real person" when I call, not a recorded message. They are prompt in answering my questions, etc. I have been with Don's agency for several years.
Brian & Missy M.
12:19 22 Sep 22
Best personalized service!
L D
00:06 12 May 22
I worked with Patty on revising our insurance. She is extremely knowledgeable and was a blast to talk with. The end result? She saved me quite a bit of money!
Dan P.
17:13 11 Apr 22
I have had insurance with Don Neeley for 4 years. A real person always answers the phone, often Don. No long recordings here, “listen closely our menu has changed”. If Don can’t answer a question without some research he always call back promptly.It has been a pleasure doing business with Don Neeley.Dan Pedroni
Renee M.
22:06 24 Mar 22
Always a pleasure to deal with this agency and Pat. She is attentive to our needs and expedites whatever we need every time. We look forward to working with you for many years to come.
R N
21:50 18 Feb 22
Presented a solid set of insurance options. Reliable and attentive.
Debi B.
16:40 26 Mar 21
Patricia Tinney offers excellent customer service. She reply’s to my email questions promptly. She is very knowledgeable and helpful.
Doug F.
21:46 19 Mar 21
I spoke to a number of agencies looking for a policy and when I spoke to Patricia, I knew I found my agent. She analyzed my present policies and asked me questions regarding my home/ auto that no other agent bothered to asked, which, in the end gave me considerable more coverage plus I save a bundle of money. I wish I would have found her years ago. Keep up the good work Pat. Doug F.
Chris R.
18:35 12 Mar 21
We have been doing business with Don Neely for over 30 years, and he is always spot on when it comes to whatever our needs are.We know we can call him, day or night and he responsive and on top of our situation.Besides, he is a hoot. .makes us smile all the time.We love this team !!
Bev W.
00:08 01 Oct 20
What a great Insurance Company the Badger Mutual is.. But credit goes to the Don Neeley agency.. However his office Manager Patricia Tenney, can also help you with all your questions, , and concerns. She has always helped us, and responds to questions immediately. Home and auto rates are excellent, saving a lot of money combined, as well as all the discount they provide. Don't hesitate to call them.BW
BUD
18:31 28 Jul 20
The Best ever
Patrick S.
18:37 24 Jul 20
I can only reiterate the many compliments others have written about the Don Neeley Agency. They are responsiveness, thorough, and extremely helpful. While insurance is a fungible product, this firm is not. When you want a team find you a good policy they will help. When I needed post-sale follow-up assistance, they were there to answer my questions. Thanks to Patricia and her entire team, they rock!
Taylor G.
15:32 14 Jul 20
I’ve been insured with Don for years and a couple weeks ago had to use insurance for the first time. Don made the process seamless setting me up with a rental car to use while my car got fixed, after taking my car in to get repaired they totaled it.. unfortunate but luckily Don helped get me a check for my totaled car and help set everything up for my new Jeep Grand Cherokee. Really thankful there was no headaches in what could have been a really stressful situation
David W.
23:47 12 Jun 20
Knowledgeable and extremely heipful
Debbie S.
16:29 03 Apr 20
Great service! Very professional and prompt - love his new assistant ......thank you Patricia!
Jacee C.
20:35 26 Mar 20
Always there to help and answer questions
diane M.
20:17 26 Mar 20
I have been with Don Neeley for more years than I can count......probably as long as he has been in the insurance business. LOVE LOVE LOVE you and everyone I have EVER spoken with at your agency...........prompt, courteous attention from people who are very genuine in their desire to help MENEVER had a bad conversation with ANYONE........they put ME first
Jesse D.
20:08 26 Mar 20
The Don Neeley Agency is the best insurance broker agency I've ever used. They are knowledgeable, responsive and usually a lot of fun to interact with. They represent several businesses to which I'm involved. They handle all aspects of our business insurance needs capably and confidently. I highly recommend you give them a call and transfer your current insurance business to them just like I did.
Jim G.
00:51 07 Aug 19
Don has been our Insurance agent for 25 years. He has always been an asset to us for personal as well as our small business insurance. When you need anything or have questions he is quick and efficient. Even our grown children now use him. Thanks Don!
Stef Level Up I.
19:41 18 Jul 19
Don and his staff are extremely professional, friendly, and knowledgeable. They offer many services to meet your insurance needs. You can feel confident knowing they will provide the best services possible and exceed your expectations on a consistent basis.
Colin S.
16:21 17 Jul 19
Don and Andrew are very helpful, and work tirelessly to provide my insurance needs for homeowners and car insurance. Great guys to talk to!
Joshua T.
23:49 11 Jul 19
I"ve been with Don for years. No matter what the issue... car insurance, filing a claim, proof of renters insurance; they've been great helping me and are very quick in their response. Him and his team with Andrew have you covered on all accounts. 5star!!!
Kate P.
15:56 11 Jul 19
Don and his staff have always taken great care to help with our insurance needs and to help keep the costs down. I highly recommend them!
Patricia A.
23:46 10 Jul 19
If you call, they answer. If you need anything, they take care of it. They are professional, knowledgeable, and you can tell they enjoy their clients. HIGHLY RECOMMENDED!!
Dave B
23:15 10 Jul 19
Don is class act and truly looks after his clients. Every year, he’s been able to find better coverage and lower premiums. This has saved my family thousands. Thank you Don and team!
Linda H.
17:02 10 Jul 19
Always answers the phone and always gets back to me rapidly with an answer.
Andrew P.
17:29 03 Jul 19
I've worked for Don for a little over a year. This is the best work environment I've ever been a part of. He doesn't cut corners and cares more about his clients and prospects than any other owner I've worked for.
scott K.
23:38 01 Jul 19
Don and Andrew work with you to get the best insurance plan that works for you and your budget for all your insurance needs. We stumbled across Don Neeley Agency when moving to AZ from TN 4 yrs ago. Very Pleased with all they have done to work with us. Sometimes a stumble works out pretty good.
Patricia T.
22:27 27 Jun 19
VERY PROFESSIONAL & GREAT SERVICE
KG P.
17:10 14 Jun 19
I have a commercial policy with Don Neeley Agency. Don has been very helpful and responds to any question or call immediately. Dan P
Paul T.
00:14 14 Jun 19
I've been working with Don and his staff for around 5 years now and it has been a very good experience. A local representative you can talk to or go in and see, very competitive companies they write business for and they always come up with the best pricing and great suggestions should you have rental property or own other items that maybe should be insured. Very pleased with their service!
rob K.
21:43 12 Jun 19
Don has been my agent for almost 20 years. He and his staff are always pleasant and professional. He is very knowledgeable and a man of his word.
Victoria H.
19:10 21 May 19
Best customer service I've ever had. A friend referred me to this agency and Andrew, and I'm so glad he did. Andrew goes above and beyond to ensure you get the best rates possible. Thank you!
Ty C.
16:17 19 Apr 19
Andrew is a super great guy, shopped around for the best possible coverage and is clear concise and straightforward ! Have all our vehicles insured thru him and what ever else comes our way ! Great job !!!!!
Kelly H.
17:00 12 Apr 19
We highly recommend Don Neely Insurance Company. Don and Andrew are very responsive and work hard to accommodate our needs. Five Stars!!
Jennifer B.
03:30 26 Mar 19
I have been with Don Neely Agency and his staff for more than 10 years. I have always had a great relationship with him and his Agency. Whenever I have a question or need a new policy they are helpful and quick to get back to me. I have recommend my friends to him many times over the years and my friends always thank me later for introducing them.
Tom B.
15:49 20 Mar 19
Since we started working with Don several years ago, we have had nothing but positive experiences with both Don and his staff. He has helped us with auto, home, and personal liability insurance and in each case made the process as quick and painless as we could have hoped. And, yes, he saved us money!He and his staff are polite, quick to respond, and always helpful. They are a great group to work with!
Matthew M.
19:59 13 Mar 19
I have been using DNA for over 20 years and have never been disappointed. Always friendly service and quick responses. Don and Andrew do what they can to save me money every year. Thanks!
Sean O
18:04 15 Feb 19
Don and Andrew are awesome! Been saving money with them for ages now.
Airpro Air Balance, I.
17:50 15 Feb 19
Don and Andrew are great! They saved me money and made it really easy.
Adam P.
17:43 15 Feb 19
I just signed a new policy with ANDREW. Calling Andrew was such a kind and pleasant gentleman to talk to and work with but the best thing is he saved me almost 85 per month on my policy I cant believe the savings wow! Thanks ANDREW I'll be sending more business you way thanks!!!
Tim H.
16:55 13 Feb 19
Would you like to save a bunch of money on car insurance? This sounds like a TV ad, but for real, I didn't have insurance for > 6 months, and these guys saved me $250 over anyone else that I got a quote from. Now, 6 months later, I'm renewing my policy and they saved me another ~$125. They rock!
Marissa K.
03:41 11 Feb 19
I have been a loyal customer of Don Neely since I first got my drivers license ... 15 years ago. He and his staff has always treated me like family. They go above and beyond for me and I'm so deeply appreciative. In a world filled with apps and 1-800numbers where you speak to a robot, I much rather prefer having Don on my speed dial for those emergencies. Thank you so much Don!
Judy L.
16:40 08 Feb 19
I have worked with Don for several years through my employment with accounting for dental offices. He has always been so helpful getting any questions answered and seems to go the extra mile to get the best coverage for the offices.
Tanya D.
20:14 07 Feb 19
My family has used and trusted Don Neeley Agency for over a decade. DNA is quick to respond, mid-west friendly, and exceedingly knowledgeable. Don is the carrier of insurance information. I highly recommend you get a quote from DNA for all of your insurance needs!
Gary S.
18:06 05 Feb 19
The Don Neeley. Agency has always been friendly, time conscious and competitive, We use the them for all of our insurance needs
Dan P.
17:33 05 Feb 19
I switched from Allstate to the Don Neeley Agency years ago and never looked back. I like knowing that I'm more than a number and can call Don or Andrew anytime and get a quick response. Don handles all of my insurance needs professionally and at extremely competitive rates. I don't have to call Don to see if he can shop my insurance for a savings; he does it for me proactively. I highly recommend the Don Neeley Agency.
G H
23:27 30 Jan 19
Don and Andrew provide great service for our business. Don has taken care of our business insurance needs for over a decade. Whenever we need them they answer the call and handle the insurance side of our business in a professional and responsive manner. I wouldn't hesitate to recommend them to anyone looking for reliable and knowledgeable insurance professionals.
Nicole U.
21:04 29 Jan 19
Andrew was so helpful in finding us a cheaper insurance company for our family. He answered all of our questions in a timely manner and is always available to help when we need him. Print, friendly, and helpful! Thank you a Andrew for all of your help!
Nicole G.
21:03 29 Jan 19
Andrew was so helpful in finding us a cheaper insurance company for our family. He answered all of our questions in a timely manner and is always available to help when we need him. Print, friendly, and helpful! Thank you a Andrew for all of your help!
Craig H
14:01 14 Jan 19
Received an unsolicited call from them informing me that I could replace my existing coverage with identical coverage at a much less expensive rate. Saved me approximately $2,000 per year. Always looking out for their customers.
Dominic B.
21:33 04 Jan 19
Don and Andrew are a great couple of guys who have supported my new company on our insurance needs including being very timely on following through with insurance certs as well as supporting us with answering questions on bonding and personal insurance needs. I highly recommend them.
Ryan S.
18:06 04 Jan 19
I have been with this agency going on 10 years working with Don, Kelly, and Andrew. All are knowledgeable, responsive, polite, and hard working. I'd recommend them as the day is long!
Nathan L.
19:16 03 Jan 19
Don and Andrew have provided our family with the best professional insurance experience!!
james o
22:39 02 Jan 19
Don and Andrew have always been top notch.Have used them for years.
Ray
22:22 14 Dec 18
Without Andrews help I would have been paying way too much for auto and home. Not only was he able to find me better coverage on both policy's but saved me hundreds as well.
Clay W.
22:27 09 Mar 18
Insurance is about doing the right thing for your client - client MUST be first. You cannot find a more professional insurance man than Don Neeley - He ALWAYS does what is best for his client.
Staci C.
20:54 26 Jan 18
Thank you Don for making sure my home insurance was right for me and a good value. I appreciate you saving us some dollars to save for other things.
High P.
19:55 10 Aug 17
Very Happy with this company still. My sister referred Don to me 20+ years ago when he was with another company I was happy with his service then and can say I'm still happy with his service. He help me with multiple homes, cars and even claims. He gets back to me or has Kelly get back to quickly I'm always in a panic mode when I call him or Kelly. But they make me feel calm like it is no big deal and get the task at hand done quickly with very little on my part.They shop for good companies and found really good ones. I have never felt I was being steered wrong with this company.. Try them you'll see!
Dallan R.
14:06 15 Jul 17
I consider Don a valuable partner for risk management. I have been using his services for over 10years. A couple things I really like are:1. He is always very responsive and easy to reach2. He takes something complex and makes it very simple to understand3. He always does for me what he would do to take care of him and his family. He has demonstrated very good judgement.I highly recommend Don.
Michael T.
17:41 19 Apr 17
Don and his team are always responsive in a timely manner.
John D.
15:18 14 Mar 17
Don and Kelly are the best!! Quick to respond and a well trusted advisor!
